At Big Agnes Sales Store, we understand that when you’re gearing up for your next outdoor adventure, every moment counts. That’s why we’ve streamlined our delivery process to get your premium outdoor equipment to you as quickly and efficiently as possible, no matter where your adventures take you.

Global Shipping Made Simple

We proudly serve outdoor enthusiasts worldwide (excluding select remote areas in Asia and other locations). Whether you’re preparing for a solo backpacking trip in the Rockies or a family camping adventure in the Alps, we’ve got your gear covered.

Our Shipping Options

1. Standard Shipping (Recommended)

Delivery Time: 10-15 business days after dispatch

Carriers: DHL or FedEx for reliable, trackable service

Cost: $12.95 flat rate

Our standard shipping option offers the perfect balance of speed and affordability. Your order will be processed within 1-2 business days, then shipped via our premium carriers who specialize in handling outdoor equipment with care.

2. Free Shipping

Delivery Time: 15-25 business days after dispatch

Carrier: EMS

Cost: FREE for orders over $50

For budget-conscious adventurers, we offer free shipping on qualifying orders. While delivery times are slightly longer, you’ll still receive the same high-quality outdoor gear that makes every trip memorable.

What to Expect After You Order

  1. Order Processing: Our team carefully prepares your outdoor gear within 1-2 business days.
  2. Shipment Notification: You’ll receive tracking information the moment your adventure essentials leave our warehouse.
  3. In Transit: Our carriers handle your equipment with the same care we’d expect for our own outdoor adventures.
  4. Delivery: Your gear arrives ready for your next expedition into the wild!

Our Satisfaction Guarantee

We stand behind every tent, sleeping bag, and piece of outdoor equipment we sell. If you’re not completely satisfied with your purchase, you may return it within 15 days of delivery for a full refund or exchange.

Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Payment Options for Global Adventurers

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience, making it easy to gear up no matter where your adventures begin.

Have questions about delivery? Our outdoor gear experts are happy to help! Contact us at [email protected].

At Big Agnes Sales Store, we’re not just delivering outdoor equipment—we’re delivering the freedom to explore. Order today and let the adventures begin!